Shipping policy

Shipping Policy

At Famlee Nurture, we want your shopping experience to be simple and convenient. Please review our shipping information below.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Delivery times may vary depending on your location, shipping method, and the availability of the product.

United States: Approximately 7–15 business days
International Orders: Approximately 10–25 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location, order size, and available shipping options. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to become active after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your order. Famlee Nurture is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed.

Lost or Delayed Packages

If your package appears to be delayed, please check the tracking information first. If the tracking information indicates that your package has been delivered but you have not received it, please check with household members, neighbors, or your local carrier.

If you still cannot locate your package, contact us and we will do our best to help.

Customs & Import Fees

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.